Popular Articles
How do we delete objects imported into Cabinet Vision that we don't want to see in VORTEK?
Hello, an easy trick is to hold down the CTRL button to select the item. Then, you can assign it the 'Clear' material found in the 'Mirrors and Glass' category.
Update .vok
Hello! The link is normally maintained between the exported Sketchup file and the project in VORTEK Spaces. Therefore, if you make changes to your project in Sketchup and re-export under the same file name, it will update the project in VORTEK. ...
Video rendering issue
In several cases of video rendering issues, you need to at least perform these actions: 1. Change the graphics card in the Windows graphics settings (if not already done) 2. Restart Spaces 3. Restart Windows 4. Disconnect any additional monitors * ...
Locked out / Login issue
Hi, If you’re unable to access your online account My account - VORTEK Spaces, it’s likely because too many incorrect password attempts were made. If you’re sure of the email address used, please wait 30 minutes and try again. This time, you can ...
Blocked camera movement
Hello [ customer name ], typically that would be caused by the graphics card having an issue. Normally, if you restart the application it should fix it, and if not, try rebooting the whole computer that will reboot your graphics card. If not, please ...