Customer asking about subscription type
VORTEK Spaces is not offered on a monthly subscription yet. Our product includes two subscription options: 3 months or 1 year, both available as a single payment.
If you require VORTEK for a short duration, such as batch project rendering, the 3-month subscription could be an interesting choice.
However, for the most cost-effective option, consider the yearly subscription. The price is even more advantageous if you purchase multiple licenses!
Would you like one of our representatives to call you and discuss the best option for you? 📞
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Refer to this page and provide the customer with the link to the specific section: https://vortekspaces.com/faq/#minimum-requirements
Technical support missed
Hello [ Customer Name ], sorry we were not available to help by the time you were there. To make sure to get technical support (if needed), please schedule a meeting on this page: www.vortekspaces.com/support Thank you !
Locked out / Login issue
Hi [Customer Name], [[ optional ]] there's a pending payment in you account (order #[number]), so this is why you've got a license expired error. We got two different system of login, one is for the App VORTEK Spaces, the other is for our website ...
Blocked camera movement
Hello [ customer name ], typically that would be caused by the graphics card having an issue. Normally, if you restart the application it should fix it, and if not, try rebooting the whole computer that will reboot your graphics card. If not, please ...
Save / organize custom materials
Hello [ Customer Name ], The best way to organize your modified and imported materials would be to save it to "My library" Here's an example: Then you'll find it in "My Materials" that you can find on the Material's Root: Finally, it can be a good ...